User Guides

Step-by-step guides with screenshots and search, written for the people who use Trackr every day. Pick the one that matches your role.

Agency guide

For agency owners and office staff

Set up your agency, price list, agents and clients, run jobs from request to close, send reports and invoice your clients, and connect Xero.

Open the agency guide

Agent guide

For field agents

Get the app, log attempts, notes, repo reports and assessments, keep working with a poor signal, send updates, and invoice the agency you worked for.

Open the agent guide

Client guide

For the people who instruct an agency

Ask an agency for a job, follow its progress, read the updates, reports and invoices the agency sends you, and add your colleagues.

Open the client guide

Can’t find what you need? Open a support ticket and we’ll help.