Every agency you own, one screen

If you own or work with more than one agency, jumping between separate logins to check each one is real friction that adds up across a day. Trackr lets you connect agencies together with a mutual, explicit consent step, then switch which one’s active from the same login — one click, no re-entering credentials.

Worth knowing before you rely on it: this is a switch between agencies, not a single combined view of everything at once — each screen shows the currently active agency. (For the one screen that genuinely does combine everything, see the route planner below.)

How the connection is set up

Connecting two agencies isn’t something one side can do unilaterally — it’s a mutual, explicit consent step, so an agency can’t be linked to another without someone at that agency actually agreeing to it first. Once it’s set up, either side can switch to the other’s view from the same login, and either side can remove the connection later if the relationship changes — it isn’t a one-way or permanent decision made at setup.

A switch, not a merge

Connecting agencies for convenience doesn’t loosen how Trackr keeps their data apart. Underneath the login switch, agency data isolation still applies exactly as it does for any two unconnected agencies — every job, client and financial query is scoped to whichever agency is currently active, at the database level, not just hidden in the interface. Connecting two agencies changes how quickly you can move between them; it doesn’t create a shared pool of data both can see at once.

Who this is for

This is built for the case where the same person or company genuinely owns or works across more than one agency — separate branches, separate brands, or agencies that operate independently day to day but share ownership or staff. It’s not meant for giving an outside agency visibility into yours; the consent step exists specifically so that connecting is always a deliberate choice both sides make, not something that can happen by accident or by one party alone.

If the connection is ever removed

Because connecting two agencies is explicit and mutual, disconnecting them is a real, deliberate action too, available to either side — not something that quietly lapses on its own. Once removed, the one-click switch between them stops working, and getting into the other agency again means logging into it separately, the same as with any agency you were never connected to. Nothing about the earlier connection lingers as a backdoor once it’s been taken down.

If you own more than one connected agency, the route planner is the one place in Trackr that doesn’t ask you to switch between them — it shows every routable job across every agency you own, on one map, at the same time. Plan a day’s route across your whole operation, not one agency at a time.

Why one map matters across agencies

Everywhere else in Trackr, working across more than one connected agency means switching which one’s active — each screen shows a single agency at a time, by design, so nothing bleeds between them. The route planner is the deliberate exception. Planning a day’s routes agency by agency, then working out overlap and travel time between them yourself, is exactly the kind of manual coordination that owning connected agencies should remove, not add — especially where two agencies you own cover overlapping or neighbouring territory and the efficient plan for the day only becomes obvious once you can see both at once.

What it looks like in practice

Open the route planner and every routable job across every agency you own appears on the same map, regardless of which agency it belongs to. From there, planning a route works the same way it would for a single agency — you’re just drawing from a bigger, combined pool of jobs rather than planning one agency’s day, switching, and planning the next agency’s day separately. A job’s agency of origin doesn’t disappear; it’s just no longer something you have to navigate around to see the full picture, or check separately, agency by agency, before deciding how to split up a day’s routes.

How it fits with the rest of route planning

The route planner draws on the same underlying job and agent data used elsewhere in Trackr — including nearest agent assignment, which sorts agents by distance from a job when you’re deciding who to send, and automatic mileage calculation, which works out real driving distance for each attempt once it’s logged, ready for invoicing. Combining agencies on the route planner doesn’t change how either of those works; it just means the planning stage itself isn’t scoped to one agency at a time the way assignment and invoicing still are.

The plan is combined; the jobs themselves aren’t

Seeing everything on one map at planning time doesn’t change what happens once you act on a job. Opening, updating or logging an attempt against a job still happens inside that job’s own agency, with the same agency data isolation that applies everywhere else in Trackr. The route planner combines the view so you can plan efficiently across your whole operation; it doesn’t merge the underlying records themselves, which stay exactly as separated as they would be for two agencies that weren’t connected at all.