Get started with Trackr.

Office staff sign in at trackr-app.co.nz — nothing to install. Field agents install the iOS or Android app once they're invited.

Create your agency to begin.

Takes about a minute. You'll be inviting your team next.

Installing Trackr

There's nothing to install for office work — sign in at trackr-app.co.nz from any browser.

Field agents use a native iOS or Android app instead.

Sign in with the email and password you set up when you accepted your invite. Search for “Trackr” in the App Store or Google Play to install it.

Setting up your company profile

Agency Settings is where your business details live: name, logo, GST number, tax rate, invoice payment terms and due-date rules, mileage rate and included-radius, and your invoice item and supplier catalog. It's also where you turn on the embeddable job-request form for your own website, connect Xero, and add your own API key if you want AI note clean-up switched on.

Everyone joins by invite — there's no public sign-up except the agency owner starting a trial.

Adding Staff

From Agency Settings, add a staff member's name, email and role and they'll get an email invite valid for 14 days.

Adding Agents

Adding a field agent works the same way, but they'll also set up their legal name, oath preference for affidavits, phone and service address on first login.

Adding Clients

Adding a client creates their company record and invites their first contact — that contact can then invite their own colleagues, as long as the email matches the same company domain.

Create your first job

Start a job from your dashboard: pick the type — process-serving, repossession, debt collection or investigation — add the defendant's name and address, and assign it to a field agent. It picks up a reference number automatically (AGENCY-1001, and so on, numbered per agency) and lands on that agent's route planner the moment it's assigned. You can attach documents straight away too — photos come later, added by the agent as they log attempts in the field.

Get started with Trackr.

Create your agency to begin.

Installing Trackr

Field agents use a native iOS or Android app instead.

Setting up your company profile

Adding Staff

Adding Agents

Adding Clients

Create your first job

Managing your team.

Contact

Email

Site Links