Unlimited jobs pricing
Pricing is by seat, not by job — run as many jobs as your agency needs. Fair use applies for agencies running well above typical volume for their size, but there’s no meter counting you down.
Software that charges per job punishes you for growing — the busier you get, the more it costs on top of what you’re already paying for seats. Trackr doesn’t do that. Your plan is priced by staff seat, and job volume doesn’t change your bill.
That comes with a fair-use expectation rather than an unlimited-forever promise with no context: pricing assumes typical usage for an agency your size, benchmarked around 400 jobs a month. There’s no meter running down and no automatic cutoff — if your agency is sustaining volume well above that on an ongoing basis, it’s a conversation about pricing that reflects it, not a wall you hit without warning.
How the pricing actually breaks down
An agency’s plan is $50/month, and that includes 2 staff seats from the start — no separate setup fee, no cut-down starter tier. If your office team grows past two people using the system, extra staff seats are $5/month each. Field agents and client contacts never count as seats at all, no matter how many you invite, and job volume doesn’t factor into the bill in either direction. The number that actually moves your monthly cost is how many staff seats your office needs — not how many jobs came in that month.
Why this suits agencies with variable job volume
Process-serving, repossession and debt-collection work isn’t evenly spread across the year for most agencies — court schedules, referral volume and seasonal patterns mean some months bring noticeably more jobs than others. A per-job pricing model turns a busy month into a bigger bill on top of already-busier staff, right when an agency least wants software costs working against it. Seat-based pricing means a quieter month and a busier month cost the same, and taking on more work doesn’t come with a corresponding software bill to plan around.
What happens if you’re consistently over the benchmark
The 400-jobs-a-month benchmark is there to make fair use concrete rather than vague — it’s not a hard cap, and nothing changes automatically if you go over it once or twice. If an agency is sustainably running well above that as its normal pace of work, month after month, that’s a case for Trackr to reach out about a pricing arrangement that actually reflects the volume — not a sudden lockout or a job counter appearing on your dashboard. Until and unless that conversation happens, the plan keeps working exactly as it did before.