Xero Integration
Connect your Xero account in one click — for most agencies, that’s the whole setup. Invoices push through automatically, and payment status flows back from Xero into Trackr too: mark something paid in Xero and Trackr picks it up on its own.
Plenty of “Xero integration” claims really just mean invoices get pushed one way and you’re on your own from there — if a client pays in Xero, you find out by checking Xero separately, or by someone remembering to update the job.
Trackr’s Xero connection is a single click to authorise for the common case of one Xero organisation, and it’s genuinely bidirectional from there. Approved invoices push through to Xero automatically. Payment and status changes flow back the other way too — mark an invoice paid in Xero and Trackr picks it up on its own, both in near-real time via Xero’s webhook and again on a scheduled check as a backstop, so a missed webhook doesn’t leave your records out of sync.
Add Xero for $10/month whenever you’re ready for it — it’s not part of the base plan, but nothing else changes if you don’t turn it on.
What actually reaches Xero
By the time an invoice pushes through to Xero, it’s not just a job total — it’s whatever line items your team built into it inside Trackr, including automatically calculated mileage for attempts and any supplier costs attached along the way, like a tow truck or storage yard fee on a repossession job. Xero receives the finished invoice with that detail already itemised, rather than a single lump sum your bookkeeper has to break back down after the fact.
What this looks like day to day
Once the connection’s authorised, the day-to-day work of chasing payment status mostly disappears. An office admin approves an invoice in Trackr and doesn’t need to separately log into Xero to push it across. When a client actually pays — whether that happens the same day or weeks later — Trackr picks the payment status up on its own rather than someone needing to remember to check Xero and update the job manually. Xero remains the source of truth for the accounting side; Trackr just stops requiring someone to manually keep the two in sync.
Why this matters for agencies specifically
Repossession, process-serving and debt-collection agencies typically bill a mix of standard fees, mileage and third-party costs on a single job, often for clients — law firms, financiers, referrers — who expect clean, itemised invoices rather than a lump sum to query. Getting that detail into Xero without someone manually re-keying it, and knowing it’s actually been paid without a manual check, matters more here than it would for a business invoicing a handful of flat-rate jobs a month.